Peer Support Infrastructure

Building the Infrastructure for Peer Support

Share+Solve™ supports peer support programs from every angle. One ecosystem, built to support every role, every step of the way.

Peer Support Works.
Coordinating It Shouldn't Be Hard.

Research suggests that when people connect with someone who has lived through similar experiences, it can strengthen hope, engagement, and recovery.


But behind every peer support program is an organization trying to manage it: spreadsheets, email threads, disconnected tools, and overloaded staff.


Share+Solve™ changes that.

Technology cannot replace human connection. It can help create it, strengthen it, and sustain it.

Every Role. One Secure Platform.

Share+Solve™ brings together everyone involved in peer support in one coordinated, secure environment. One login is all it takes: sign in once from the Log In button, and you're taken straight to the right experience for your role, no separate accounts, no picking the right app.

🧑

Individuals

Connect with a peer supporter who understands what you're going through, because they've been there.

🤝

Peer Supporters

Manage your work, track goals, and stay connected to your caseload without administrative friction.

📋

Supervisors

Oversee your team with clarity and confidence, without micromanaging the relationships that make it work.

🏢

Organizations

Build, manage, and scale peer support programs with real infrastructure behind you.

Everything the Relationship Needs

💬 Secure Messaging

Safe, organized communication between peer supporters and participants. No personal phone numbers required.

📹 Video Meet-ups

Video meet-ups run right inside the app, powered by Zoom, so peer support doesn't stop when people can't meet in person.

🎯 Goal Tracking

Set goals with steps and due dates, track progress, and mark goals complete together with a peer supporter.

Explore Share+Solve™ Connect →

Participants can delete their own account at any time, and their messages, check-ins, goals, and meet-ups are deleted. Organizations keep only a reduced program record for their reporting, with names, ages, and written notes removed.

Looking for support for yourself or your child?

Share+Solve™ works with organizations that run peer support programs. We don't provide support directly to individuals or families, but there are people to call and places to start.

In a crisis, call or text 988. In an emergency, call 911.

Get support →

Ready to Strengthen Your Peer Support Program?

Let's talk about what Share+Solve™ can do for your organization.

The Product Family

Two Products. One Ecosystem.

Two products. One mission: making peer support easier to run and easier to receive.

Share+Solve™ Connect

The platform that powers the peer supporter–client relationship. Secure messaging, video meet-ups, goal tracking, and resource sharing. Everything the front line of peer support needs.

Built for:

  • →  Individuals seeking peer support
  • →  Peer supporters managing their caseload
  • →  Organizations building peer support communities
Explore Share+Solve™ Connect →

Peer Bridge™

The organizational backbone behind peer support programs. Client intake, peer supporter matching, caseload management, engagement plan tracking, and check-in logging: built for the people running the program. Now with reports for each funder and certification and CEU tracking for your peers.

Built for:

  • →  Program supervisors overseeing peer supporters
  • →  Program coordinators managing intake and caseloads
  • →  Organizations that need real oversight infrastructure
Explore Peer Bridge™ →

One Login. One Workflow.

It starts in Peer Bridge™. A supervisor completes intake and matches a peer supporter, then generates an invite for the client, which is what gives them access to Share+Solve™ Connect.


From there, the actual support happens in Connect: messaging, meet-ups, check-ins, goals, and resources. Peer Bridge™ tracks the program behind it: caseloads, engagement plans, and reporting.


And when something in Connect needs a supervisor's attention, a flagged check-in, a request for extra support, it appears in the Needs attention list on the supervisor's Peer Bridge™ dashboard.

One login. Sign in once, and you land in the right place, Connect or Peer Bridge, based on your role.

Not Sure Where to Start?

Reach out and we'll help you figure out which product, or combination, fits your program.

Get in Touch
Our Story

We Built This Because We Lived It

This isn't a software story. It's what happens when someone finally understands what you're going through.

The Turning Point Wasn't Technology

There's a moment a lot of people can describe: the moment they stopped feeling alone in what they were carrying.

It didn't happen in a waiting room. It didn't happen because of a diagnosis or a treatment plan.

It happened because they met someone who had been there. Someone who didn't just listen. Someone who understood.

That's the power of peer support. And that's what Share+Solve™ was built to protect and scale.

The most powerful support often comes from someone who has been there before.

Why We Exist

Peer support is one of the most effective, evidence-based approaches to mental health, recovery, and community wellbeing. Yet organizations trying to build peer support programs are often doing it with outdated tools, disconnected systems, and stretched-thin staff.


We built Share+Solve™ because the work is too important to leave unsupported.

John Dellick, MBA

John Dellick, MBA, has lived experience in the youth-serving systems Share+Solve™ is built for. That experience led him to become a youth peer support specialist, and later to build the tools he wished his programs had.

Recognition: Cleveland State University Points of Pride · Bounce Innovation Hub Remote Incubator (2024 feature)

Our Values

Lived Experience Matters

The people closest to the problem are closest to the solution. Share+Solve™ is built by a peer support professional with lived experience, not just for peer supporters.

Connection Before Technology

Technology should strengthen human connection, not replace it. Every feature we build asks: does this help people show up for each other better?

Organizations Need Support Too

Running a peer support program is hard. We exist to make it easier, more sustainable, and more impactful.

Access for Everyone

The communities that benefit most from peer support often have the fewest resources. That's why Share+Solve™ Connect works from a browser on a phone, tablet, or computer, with no download and no app store.

Want to Learn More?

See what Share+Solve™ can do for your organization.

Share+Solve™ Connect

Built for the Relationship

Share+Solve™ Connect gives peer supporters and the people they support a secure space to message, meet, share resources, and track goals together. It works in the browser on a phone, tablet, or computer, with no app store and no download. Video meet-ups need camera and microphone access.

How Technology Strengthens Human Connection Without Replacing It

Share+Solve™ was built with one principle at the center: technology should make space for better human connection, not substitute for it. Every design choice traces back to that.

The relationship is the work. We just make sure nothing gets in the way of it.

Built for Real Peer Support Work

💬 Secure Messaging

Keep communication safe, organized, and privacy conscious. Peer supporters and participants message within the platform, with no personal phone numbers needed.

🗣️ Supervisor Messaging

Supervisors message the peer supporters they oversee from Peer Bridge™, and peer supporters reply in Share+Solve™ Connect, in a channel separate from participant conversations. No separate email threads or personal texts required.

📹 Video Meet-ups

Video meet-ups run right inside the app, powered by Zoom. Whoever schedules a video meet-up connects their own Zoom account; anyone invited joins without one. Meet-ups can also be in person.

🎯 Goal Tracking

Set goals with steps and due dates, track progress, and mark goals complete together with a peer supporter. Supervisors can suggest goals, and participants can accept or decline them.

✅ Check-Ins

Simple, regular wellness check-ins give participants a quick way to share how they're doing, and flag it directly if they need extra support.

🕒 Contact Logging

Peer supporters log contacts with session length and where support happened: school, court, home, community, office, or virtual. Group sessions can be recorded too.

📚 Resource Sharing

Peer supporters and supervisors add and organize links to helpful resources, guides, and community services for their organization. Participants can browse and bookmark what they need.

📅 Meet-up Scheduling

Schedule meet-ups, accept or propose a new time, and add them to your calendar, all inside the platform.

💻 No Download Required

Share+Solve™ Connect runs in your browser on a phone, tablet, or computer. No app store, no install. Video meet-ups need camera and microphone access.

Built with Privacy at the Core

Peer support involves sensitive conversations. Share+Solve™ is designed from the ground up to protect the privacy of every user, with secure data handling, role-based access controls, and a platform your participants can trust.


Participants can delete their own Share+Solve™ account at any time, and a supervisor can delete it at the participant's request. Their messages, check-ins, goals, and meet-ups are deleted. The organization keeps a reduced program record for its reporting, with the person's name, age, city, and all written notes removed; only fixed-choice details remain, such as state, support needs, goal status, and dates.

Privacy isn't a compliance checkbox. It's built into how Share+Solve™ works.

See It in Action

Reach out to discuss how Share+Solve™ Connect can support the people you serve.

Get in Touch
Supervisor Infrastructure

Built for Supervisors.
Designed for Peer Support.

Peer Bridge™ is the supervisor-side platform for peer support programs. It gives program leaders the tools to manage intake, match peer supporters, track engagement, and report on program activity, while peer supporters get a simple, focused space to do their best work.

The Organizational Backbone Behind Peer Support

Peer support works because of relationships. But relationships don't sustain themselves without infrastructure.


Peer Bridge™ is built specifically for peer support programs.


The result: supervisors can see caseloads, check-ins, and concerns in one place.

Relationships don't sustain themselves without infrastructure.

What Peer Bridge™ Does

🧾 Funder Reporting

Peers record session length and where support happened. Supervisors create a report for each funder, for any date range, then save it, export it to CSV, or print it.

📋 Client Intake & Engagement Planning

Structured intake capturing support needs, readiness, and goals, with engagement tracking supervisors can update as the relationship progresses.

🔗 Peer Supporter Matching

Ranked match recommendations based on lived experience, support needs, availability, capacity, and more, with supervisor approval built in. The right match matters, and Peer Bridge™ makes it systematic.

📈 Reporting

Individual progress reports and an organization-wide impact report covering contact, goals, and referrals. Both can be printed or saved as a PDF.

🎓 Certification & CEU Tracking

Peers track their path to certification and log continuing education by the categories their state requires. Supervisors see who is certified, in progress, or coming up for renewal. Ohio's rules are built in.

✅ Check-In Logging

A fast, simple way for peer supporters to log contact and flag concerns directly to their supervisor. Low friction by design, so it actually gets used.

🔔 Needs Attention

When something in Share+Solve™ Connect needs attention, a flagged check-in or a request for extra support, it appears in the Needs attention list on the supervisor's dashboard, waiting the next time they open it.

📊 Readiness Pacing

A practical readiness scale that helps staff plan how often to reach out. It is a coordination aid, not a clinical or diagnostic tool.

👥 Multiple Supervisor Seats

Larger programs can add more than one supervisor account to the same organization, so oversight scales with your team, not just one person's bandwidth.

🔒 Privacy by Design

When a deletion request is approved, the person's name, age, city, and every free-text note are removed from the organization's records. A participant's Share+Solve™ account and Connect data are deleted. A peer supporter's sign-in is closed and their messages are cleared. The organization keeps only limited program details for reporting, such as goal and referral status and check-in dates.

Report to Each Funder From the Same Records

Peers record the work as it happens. Supervisors turn it into a report for each funder.


  • Session details. Peers record session length, where support happened (school, court, home, community, office, or virtual), and whether it was a group session.
  • Funders set up by your organization. Add your funders, then tag each young person's default funder.
  • Reports for any date range. Supervisors create a report for each funder and save it as a versioned report.
  • Export or print. Reports export to CSV or can be printed.
  • Privacy setting. A privacy setting combines small numbers in reports.
  • Corrections with a record. Supervisors can make corrections, and every change is logged.
Record it once. Report it to each funder.

Keep Every Peer's Certification Path in View

Certification and continuing education are easy to lose track of. Peer Bridge™ keeps them in one place for the peer and the supervisor.


  • For peers. Track your path to certification and log continuing education by the categories your state requires.
  • For supervisors. See who is certified, who is in progress, and who is coming up for renewal.
  • Ohio built in. Ohio's rules are built into the system, which is built to support other states' requirements.
  • Optional, private proof. Uploading proof is optional, and only the peer and their supervisors can see it.
Know who is certified, who is in progress, and who is up for renewal.

Who It's For

Peer Bridge™ is for organizations running peer support programs that need real oversight infrastructure, not just a way to log conversations: nonprofits, workforce boards, behavioral health coalitions, and national membership organizations among them.

See Who It's For →

Peer Bridge™ + Share+Solve™ Connect

Peer Bridge™ handles the program. Share+Solve™ Connect handles the relationship. Together, one coordinated system.

See How They Work Together →

Ready to Build a Program That Runs as Well as It Serves?

Let's talk about what Peer Bridge™ can do for your organization.

Who It's For

For the Organizations Behind Peer Support

You coordinate the people who show up. We built the infrastructure behind them.

Organizations It's Built For

🏫

Youth-Serving Organizations

Connect young people with peer supporters who've navigated similar experiences, from after-school programs to residential services.

💙

Peer Support Programs

Manage your workforce, track participant outcomes, and scale your reach without losing the relational quality that makes peer support work.

🌱

Peer-Run Organizations

Built by a peer support professional with lived experience. Share+Solve™ gives peer-led organizations the same infrastructure larger institutions have, without asking you to compromise on how you work.

🎓

Schools & Educational Institutions

Support students navigating mental health challenges and transitions with trained peer supporters embedded in the school community.

⚖️

Juvenile Courts & Diversion Programs

Provide young people involved in the justice system with peer mentorship and community connection, a promising pathway to better outcomes.

🧭

Credible Messenger Programs

Built on the same foundation as peer support: lived experience as the qualification, relationship as the intervention. Share+Solve™ supports credible messenger models coordinating mentorship and community connection.

🧠

Behavioral Health Agencies

Integrate peer support into your care continuum alongside clinical staff, in a way that's coordinated, secure, and built for real workflow.

♻️

Recovery Organizations

Support recovery with peer connection. Keep everyone connected and moving forward, whether you run an RCO or a treatment program with peer services.

🤝

Community Nonprofits

Any organization running peer support, mentorship, or social connection programs can use Share+Solve™ to coordinate their work and track impact.

🏛️

Workforce Boards

Coordinate peer support employment programs across providers and service areas, with consistent infrastructure and aggregate reporting.

What Share+Solve™ Gives Your Organization

  • One connected system for your entire peer support program
  • Flagged check-ins and support requests on the supervisor dashboard, plus program-level reporting
  • Secure in-app messaging and role-based access controls
  • Individual and program-level reporting for program leadership, plus reports for each of your funders
  • Certification and continuing education tracking for your peer supporters

Let's Talk About Your Program

Every organization is different. Reach out and let's explore how Share+Solve™ fits your work.

Peer Support

Peer Support Changes Lives

Not because of technology. Because of human connection. We built Share+Solve™ to protect and scale that connection.

Support From Someone Who's Been There

Peer support is help from someone who has lived through something similar. A peer supporter uses that experience, along with training, to support someone facing it now.


There are three main kinds: adult, family, and youth peer support. Our free field guide covers what they share, how they differ, and what the research shows.


Peer supporters don't just listen. They recognize. They validate. They model what recovery and resilience can look like, because they're living it themselves.


Download What Is Peer Support?
People often learn best from someone who has walked a similar path. Peer support is built on the belief that lived experience has value.

Bring Better Infrastructure to Your Peer Support Program

See how Share+Solve™ supports the work without getting in the way of it.

Field Guides

Field Guides for Peer Support Programs

Practical guides for everyone who works in or around peer support: peer supporters, supervisors, organization leaders, and the systems and funders behind them. Free to download.

Who are you?

Peer Supporters

For people doing the peer work day to day.

Start here

Role Drift

How peer supporters get pulled into other jobs, and how to hold the line.

Download PDF

What Is Peer Support?

New to peer support? Three kinds of peer support, what they share, and what the research shows.

Download PDF

Coming soon: Getting Certified

Supervisors

For the people who guide, coach, and back up peer supporters.

Start here

Supervising Peer Supporters

Doing peer supervision well, week to week: sessions, group time, feedback, and hard events.

Download PDF

Documentation That Holds Up

Peer notes and records that protect young people, support supervision, and stand up to review.

Download PDF

Want the full build? See the Blueprints (coming soon).

Organization Leaders

For directors and program leaders who build and sustain the program.

Start here

Program Readiness Self-Assessment

Where your program stands, and what to strengthen first. Fillable, or print it for your team.

Download PDF

The Liability Gap

Why peer supporters shouldn't use personal phones, and what to do instead.

Download PDF

Keeping Your Peer Workforce

Why peer supporters leave, and what actually helps them stay.

Download PDF

Paying for the Work Between Claims

How to plan, fund, and protect the peer work that never becomes a claim.

Download PDF

Running Peer Support Online, Safely

Boundaries, channels, response times, and crisis moments when peer support happens online.

Download PDF

Why Youth Peer Support Is Different

What changes when the peer, and the person they support, are young.

Download PDF

Want the full build? See the Blueprints (coming soon).

Systems and Funders

For state, county, and funding staff who shape the workforce.

Start here

The Lived-Experience Workforce

How peer supporters, credible messengers, and similar roles fit together, and how systems can get the most from all of them.

Download PDF

From Certification to Employment

Why certified peers don't always land in peer jobs, and how state and county systems can close the gap.

Download PDF

Coming soon: Know Your Youth Peer Workforce

Want to see what this looks like in practice?

Book a 15-minute walkthrough of Share+Solve™ and Peer Bridge™.

Book a walkthrough

The Lighter Side

A little fun to balance the work.

The Activity Book

A fun icebreaker booklet: puzzles, games for two, and more. Print, fold, and staple.

Download PDF View on screen →
Blueprints

Blueprints for Running the Program

In-depth, paid resources for the operational work behind peer support: launching a program, measuring it, and funding it.

Blueprints in Development

Coming soon

Program Launch Blueprint

Eight editable templates, from job descriptions to onboarding checklists, plus a 90-day launch plan and a decision framework for the basics to settle before you hire.

Coming soon

Outcomes and Reporting Framework

A core set of outcome measures, six editable templates for collecting and reporting data, and guidance on fitting funder-required reporting into your workflow.

Coming soon

Funding and Billing Guide

State-by-state billing and Medicaid rules, plus worksheets for mapping your funding sources and the questions to ask your state, plan, or county.

Coming soon

Funding Peer Support from More Than One Source

How to contract with courts, schools, and other systems that serve the same young people, price a real hour of peer time, and report to each funder on what it paid for, so your program never depends on a single source.

Want to know when they're ready? Email us.

Get in Touch

Let's Talk About Your Program

Whether you're exploring Share+Solve™, Peer Bridge™, or just want to learn more, reach out and start a conversation.

We'd love to hear from you

Send us an email to discuss how Share+Solve™ or Peer Bridge™ can support your organization. We'll get back to you to set up a conversation.

info@jtdcompany.net Send Us an Email

Support for Yourself or Your Child

Share+Solve™ partners with organizations that run peer support programs. We don't provide support directly to individuals or families, but help is available.

Get support →

Get Support

Looking for Support for Yourself or Your Child?

Share+Solve™ partners with organizations that run peer support programs. We don't provide support directly to individuals or families, but if you or someone you love needs help, here's where to turn.

If you or someone else is in immediate danger, call 911.

988 Suicide & Crisis Lifeline

Call or text 988, or chat online, available 24/7.

Crisis Text Line

Text HOME to 741741, available 24/7.

NAMI HelpLine (for families)

Call 1-800-950-6264 or text "NAMI" to 62640, Monday–Friday, 10 a.m.–10 p.m. ET.

To find local services

Including youth peer support programs in your area, contact your county's behavioral health or mental health board, or ask your child's school counselor about youth peer support programs near you.

Running a peer support program? This page is for individuals and families. If you're an organization looking for guides and tools, see Field Guides for organizations →